All shipping is done through USPS Priority mail. All items shipped within 24 hours and delivered in 1-3 days

Returning Merchandise
All sales are final.

Defective Merchandise
If the item you received is defective, please contact us for instructions on replacing your item. All returned defective merchandise requires a return merchandise authorization (RMA). Return must be in its original packaging. Shipping costs will not be refunded.

Damaged Returns.
Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with obvious shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call the merchant shipper immediately.

Order Questions or Changes
If you have recently placed an order and need information about it or would like to change it, please email us. You can contact us via email at info@insanimals.net

Limits of Responsibility
We accept no responsibility for user initiated damage and/or loss of parts incurred during operation or use of product.

Price and/or Description Changes
All prices, pictures, and descriptions on this site are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies.

When you place your order with us, you agree to the price and terms indicated on our Web site. Price differences related to future or past prices in our store or any other store are not refundable.